From Commercial to Residential Floods and Sewer Water Cleanup, We Meet Your Water Damage Needs


Water can enter your home or office through the tiniest cracks in the ceilings, walls, and foundation. Water also spreads to every available space. The bigger the building, the bigger your potential for water damage. Thankfully, 24/7 Metro Restoration can help you handle all kinds of water damage so that you can get back to business.

No matter where the water comes from, it can cause a huge amount of damage in a short period of time. If you notice water in your home or office building, stay on the lookout for obvious and non-obvious signs of water damage.

People need water for survival, but when water shows up where it’s not supposed to show up, you could have a lot of damage on your hands. We can remove the water and fix the damage for you and your family. When you call 24/7 Metro Restoration, we’ll make your home looks as good as it did before the disaster.


When you call 24/7 Metro Restoration, we’ll pick up the phone no matter what time it is. Since a flood can arrive at any time, so can we. We’ll show up quickly so that we can take a look at the damage. From there, we’ll make a restoration plan. We use a step-by-step process that ensures a complete restoration.


First, we have to get rid of the water and prevent any further damage. We use the best high-strength, industrial-grade sump pumps to get all of the water out of your home or office building. When we dry the structure with high-powered fans and other drying methods, we make sure that we get every single surface, including the ones that you don’t see. This is because we know that leaving any moisture behind will lead to mold and structural damage later.


Next, we’ll get rid of all of the things that we can’t salvage. Unfortunately, when it comes to floodwater, some things just cannot be saved. This may include the plaster in the walls, carpeting, and other upholstery. The bacteria and other toxic substances usually embed themselves too deeply into items like carpets and chairs as well. For those items, we dispose of them safely. For anything that we can salvage, we use a thorough cleaning process that removes all of the germs. We disinfect every last surface that the floodwater may have touched.


Once we’ve cleaned and dried every surface, we’ll check the area for mold. After a flood, it’s important to get rid of every last bit of mold that the water leaves behind. When water activates mold spores, that mold can stick around for years, even decades. If you leave any mold behind, even the smallest amount, the mold will keep growing. We’ll get rid of all of the mold the first time so that you won’t have to deal with it later.


Our cleaning process includes an air quality check. Our high-powered fans will remove the humidity from the room or building, but we’ll also check the air ducts and vents. This way, we can make sure that the structure has clean and safe air when we’re done. We won’t leave without making sure that it has clean, breathable air. We’ll also take a look at the vents and air ducts to make sure that the floodwater hasn’t touched them.

It starts with a smell, or maybe you hear a weird gurgling sound coming from the sink. Before you know it, you’re dealing with one of the worst problems that a homeowner can face: a sewage backup. Unfortunately, sewage backup isn’t just unpleasant. It’s dangerous! Furthermore, you will need to bring in a cleanup crew if you have a serious enough backup problem. This must be done before you can even think about getting those drains fixed. 24/7 Metro Restoration is the cleanup crew for you. If you have a sewage problem anywhere within the Carolinas, we can help.


First, let’s take a look at some of the reasons for sewage backup. If you can figure out the cause, you may be able to minimize the damage.


There are many beautiful and historic homes in the Carolinas. Unfortunately, those historic homes also have historic sewer systems. Older sewer lines were built from iron and sometimes clay. Therefore, these lines will collapse more easily than newer lines, pushing sewage back up through the drains. On the other hand, newer lines we use today tend to be made of steel.


Tree Roots are another possible cause of sewage backup. Eventually, they wrap themselves around your pipes and embed themselves inside of them. As a result, the tree roots will block pipes and push sewage back up into your house.


The most simple reason for sewage backup is clogged drains. Unfortunately, these clogs may not become obvious until there is a major problem on your hands. However, there are several things that can cause drains to clog. First, pouring oils and grease down the drain in the kitchen sink can become a serious issue. Eventually, those substances cool off and solidify once they travel further down the drain and clog the drain. Second, flushing materials other than toilet paper down the toilet will also cause drainage issues. Toilet paper manufacturers design their products to dissolve in water. However, items like tissues and feminine hygiene product will not dissolve. Even though they look like they will go down the drain safely, they will eventually cause a sewage backup.


First, we perform an assessment. Your team from 24/7 Metro Restoration will arrive in about an hour to take a look at the problem. Next, we’ll get to work to remove the sewage and make the space safe again.


We start by removing the sewage from your house or building. We’ll use either a sump pump or an HVAC, depending on the amount of sewage that has backed up.


Next, we clean and disinfect the area. We use tough cleaning solutions that can handle all of the illness-causing germs that we talked about above.


Those viruses and bacteria don’t stay in the water. They can also get into the air. That’s why our disinfection process doesn’t end with surfaces. We also check the surrounding air quality to make sure that we haven’t left any of those germs behind. If the sewage has gotten near any air vents, we can check those, too.

CALL US: 704-372-1200